Who we are
VenStart.AI is operated by DalTek Holdings LLC, a Texas limited liability company doing business as VenStart.AI ("we," "us," or "our"). We provide done-for-you AI operations and back-office automation to small home service businesses across Dallas–Fort Worth.
This policy explains what information we collect, how we use it, and how we handle consent for text messaging.
Information we collect
We collect only what we need to respond to you and operate the services you engage us for:
- Contact details you give us — your name, business name, phone number, email address, and company website, submitted through our contact form or provided directly.
- What you tell us about your business — the details you share about your operations, bottlenecks, and goals so we can assess fit and scope work.
- Client operating data — for clients who engage us, the business records needed to configure their automation, such as past invoices, service descriptions, and pricing history.
- Message content — the content of text messages exchanged between a client and the assistant we build for them.
- Basic site analytics — aggregate, non-identifying information about how visitors use this website.
How we use it
We use your information solely to:
- Respond to your inquiry and schedule a call
- Provide, configure, host, monitor, and support the services you engage us for
- Generate invoice drafts and other outputs on a client's behalf, in that client's own voice and pricing
- Communicate with you about your account, your request, or work in progress
- Meet our legal and record-keeping obligations
We do not use your information for advertising, and we do not send marketing text messages.
SMS messaging and consent
Our text messaging program
VenStart.AI operates a transactional, non-marketing SMS program. It is used to communicate with business owners who have engaged our services, and with people who have explicitly asked us to contact them.
How consent is obtained
We only text you if you have given us permission. That happens in one of two ways: you check the consent box on our contact form and submit your phone number, or you enroll in our service and are assigned an assistant number as part of onboarding.
What kind of messages you'll receive
Messages relate to your request or your account — responding to an inquiry, coordinating a call, or, for active clients, exchanging job details and reviewing draft invoices. These are service messages. We do not send promotional or marketing texts.
Message frequency and cost
Frequency varies based on your request or your job volume — there is no fixed schedule. Message and data rates may apply, depending on your mobile plan. Consent to receive messages is not a condition of purchasing anything from us.
How to stop
Reply STOP to any message and we will stop texting you. Reply HELP for assistance, or contact us using the details below. Carriers are not liable for delayed or undelivered messages.
What we don't do with your information
We want to be specific here, because it matters:
- We do not sell or rent your personal information.
- We do not share your phone number or your SMS consent with third parties for their own marketing purposes. Consent you give us stays with us.
- We do not pool one client's confidential pricing or business data to benefit another client. Each client's operating data is kept isolated to that client's own service.
Information may be shared with service providers who help us operate our platform and messaging — for example, our hosting, database, email, and messaging providers — and only to the extent needed to deliver the service to you.
We may also disclose information if required by law, or to protect our rights or the safety of others.
How long we keep it
We retain information only as long as needed to provide our services, maintain business records, and meet legal obligations. If you ask us to delete your contact information and we have no ongoing obligation to keep it, we will.
Security
We use commercially reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — but we take it seriously and limit access to what's necessary.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can opt out of text messages at any time by replying STOP. To make any of these requests, contact us below.
Children
Our services are for businesses. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy as our services evolve. When we do, we'll revise the "last updated" date above. Material changes will be reflected here.
Contact us
Questions about this policy, or about information we hold?
DalTek Holdings LLC — dba VenStart.AI
4613 Aubrey Parkway
Aubrey, TX 76227
Phone / text: (469) 620-7076
Email: [email protected]